As extracted from our blog post
- We source directly from manufacturers and established distributors which include listed companies such as Sasa and Bonjour in Hong Kong.You are most welcome to visit our operations, and warehouse to see for yourself if there is any non-original product in our business.
- We have sold hundreds since our launch and customers have no complaints. Check out our instagram and pinterest.
- You can always place an order and bring to the brand outlet to verify if it's original.
- And we have a 100% full refund policy so you can return anytime.
- Our companies are registered legal entitles in each country and you can make a complaint to the consumer tribunal if we are selling non-original products.
- Our prices are competitive because we operate out from Hong Kong which is tax duty free, allows parallel import and sales tax free.
- Check our founders' linkedin profile and they will not risk their reputation to sell non-original products.
- We have invested hundreds of thousands over 8000 products, and we will not risk our business selling non-original products.
- If we sell non-original products, we will be in the news especially fast spreading social media news.
- If you discover a non-original product in us, we will refund 2 times the cost of your purchase.
- You are most welcome to visit our operations and, our warehouse to judge for yourself.
- Anytime if you want to reach out to our founders, you can whatsapp him directly.
When shopping online, customers are always concerned and ask if the products are genuine or original. We understand these concerns especially when our prices at times are lower than those offered in the retail shops in the customers' country. As we operate in Hong Kong, we enjoy the free import of products and there is no government service tax so our prices are generally cheaper.
(Singapore - GST, Malaysia - Import Duty and GST, Indonesia - Import Duty)
As our products are sourced globally from our network of trustworthy and reputable distributors which include public listed companies, you can have our fullest assurance about the genuinity and quality of our product offerings.
As our products are sourced globally, some of the brands have different manufacturing locations and thus packaging may vary compared to the local packaging found in your country.
Each batch of our products are uniquely procured with dated invoices from our distributors which allows us to track the shelf life of these products
If you have concerns about the origins, qualities or expiry of our products, you can always contact us.