Shipping & Delivery

Shipping

When your payment has been received successfully, we will process your order. Please allow 1-2 business days to process your orders and finally dispatched them towards your country.

When your order has been dispatched, we will send you an email with the tracking information. You may always visit http://www.ibeau.com/orders/ for your order status.


If your orders are USD20 or more, or equivalent as below, we will provide free shipping globally.

USD20EUR20AUD30HKD150
MYR100SGD30IDR300,000
PHP1100MMK26000


If your orders are less than USD20, shipping charges will depend on the weight of your order. You may add the items into the cart and check out to observe the shipping charges.


All orders are shipped using postal mail with registered service unless specified below:

CountryType of serviceDuration
SingaporeCourier service3-5 business days
MalaysiaCourier service3-5 business days
IndonesiaCourier service5-7 business days
Philippines
Courier service5-7 business days
MyanmarCourier service5-7 business days
Other countries
Major citiesRegistered mail postal service4-7 business days
Most areasRegistered mail postal service7-10 business days
Remote areasRegistered mail postal service10-14 business days


VAT / Taxes

Please be informed that iBéau will not be responsible for any VAT or taxes imposed as such. However, we take into following considerations to minimize any tax occurrence.

  • The orders are addressed personally
  • The orders may be split into various packages so to avoid too high a declared value of the parcel
  • The orders are wrapped as gifts and declared as gifts/cosmetics


For late or non-delivery issues, please call the following and provide your tracking number as found in your order details:

Singapore: (+65) 6744 9888

Indonesia: (+6221) 5697 5065, (+6221) 9818 0881

Malaysia: 1300 300 300 (Pos Laju)




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Shipping

When your payment has been received successfully, we will process your order. Please allow 1-2 business days to process your orders and finally dispatched them towards your country.

When your order has been dispatched, we will send you an email with the tracking information. You may always visit http://www.ibeau.com/orders/ for your order status.


If your orders are USD20 or more, or equivalent as below, we will provide free shipping globally.

USD20EUR20AUD30HKD150
MYR100SGD30IDR300,000
PHP1100MMK26000


If your orders are less than USD20, shipping charges will depend on the weight of your order. You may add the items into the cart and check out to observe the shipping charges.


All orders are shipped using postal mail with registered service unless specified below:

CountryType of serviceDuration
SingaporeCourier service3-5 business days
MalaysiaCourier service3-5 business days
IndonesiaCourier service5-7 business days
Philippines
Courier service5-7 business days
MyanmarCourier service5-7 business days
Other countries
Major citiesRegistered mail postal service4-7 business days
Most areasRegistered mail postal service7-10 business days
Remote areasRegistered mail postal service10-14 business days


VAT / Taxes

Please be informed that iBéau will not be responsible for any VAT or taxes imposed as such. However, we take into following considerations to minimize any tax occurrence.

  • The orders are addressed personally
  • The orders may be split into various packages so to avoid too high a declared value of the parcel
  • The orders are wrapped as gifts and declared as gifts/cosmetics


For late or non-delivery issues, please call the following and provide your tracking number as found in your order details:

Singapore: (+65) 6744 9888

Indonesia: (+6221) 5697 5065, (+6221) 9818 0881

Malaysia: 1300 300 300 (Pos Laju)




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